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FAQ

Welcome to our FAQ section! Here you will find answers to some of the most commonly asked questions about our products/services. We strive to provide you with the best possible customer service, and we understand that you may have questions or concerns. Please take a look at our FAQ section, and if you cannot find the information you need, do not hesitate to contact us. Our dedicated customer support team is available to assist you and provide any additional information you may need. Thank you for choosing our products, and we look forward to serving you.

Q:       What is Sane Active all about?

A:       Sane Active is a sport brand that provides affordable innovative activewear around the world. Our products and services are designed to help you achieve balance, from fitness equipment to nutrition supplements to lifestyle tips. You can find more information under “about us”.

 

Q:       What kind of products do you offer?

A:        We offer a wide range of products for fitness enthusiasts, including workout gear, equipment, and supplements. We also offer lifestyle vlogs and tips services to help you achieve your goals and maintain a balanced, healthy lifestyle.

 

Q:       Where are your products made?

A:        Our products are made using high-quality materials sourced from trusted suppliers around the world, specifically in Asia. We work with manufacturers who meet our high standards for quality, ethics, and sustainability.

 

Q:       How can I find the right products for my needs?

A:        We are available to help and assist you find the right products and services to meet your specific needs. You can also use our website to browse our selection of products. Also, have a look on our social media accounts. You will find a lot of our pieces worn on models in action to have a better view about the piece.

 

Q:       What is your return policy?

A:        For the moment, we are unable to provide an official return policy. If you have any issues with your order or the size just doesn’t fit you, please use our contact form to get in touch with us, and we will do our best to resolve and find a solution. We are committed to providing excellent customer service and ensuring that you are satisfied with your purchase.

 

Q:       Do you offer international shipping?

A:        Yes, we offer international shipping to most countries around the world. Shipping costs and delivery times may vary depending on your location.

 

Q:       How can I contact customer service?

A:        You can contact our customer service team by using the contact form. Our team is available to assist you with any questions or concerns you may have about our products or services.

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